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Privacy policy

PRIVACY POLICY
WOOM Design

Last updated: 18.04.2026

1. Introduction

This Privacy Policy explains how WOOM Design (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use the website https://woom.design.

This policy has been prepared in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

2. Data Controller

The data controller is:
WOOM Design
Email: sales@woom.design
Address: Bulgaria, Sofia, Qkov Krajkov 21 str.

3. What Data We Collect

Depending on how you interact with the website, we may collect the following categories of data:

3.1 Data you provide voluntarily:

  • First and last name

  • Email address

  • Phone number (if applicable)

  • Contact form data

  • Message content and inquiries

3.2 Data collected automatically:

  • IP address

  • Browser and device information

  • Pages visited

  • Date and time of visit

  • Referrer URL

3.3 Cookies:

The website uses cookies for:

  • Essential functionality

  • Traffic analysis

  • Marketing and remarketing (if applicable)

4. Purpose of Processing

We use personal data for the following purposes:

  • Responding to inquiries

  • Providing services

  • Improving website performance

  • Analyzing user behavior

  • Marketing purposes (only with consent)

  • Compliance with legal obligations

5. Legal Basis for Processing

We process personal data based on:

  • User consent

  • Contract performance

  • Legal obligations

  • Legitimate interests (e.g. service improvement)

6. Data Sharing

We may share data with the following categories of service providers:

  • Hosting providers

  • IT and technical support providers

  • Analytics providers (e.g. Google Analytics)

  • Marketing platforms (e.g. Meta, Google Ads)

  • Email marketing services (if used)

All third parties process data only under our instructions.

7. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied, such as:

  • EU Standard Contractual Clauses

  • Adequacy decisions

8. Data Retention

Personal data is stored:

  • Only for as long as necessary for the purposes collected

  • Or as required by applicable law

Examples:

  • Contact inquiries: up to 12 months

  • Customer data: up to 5–7 years (if applicable)

  • Analytics data: up to 26 months (default in Google Analytics)

9. Your Rights (GDPR Rights)

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights: [insert email]

10. Cookies

This website uses cookies. On your first visit, you may be presented with a consent banner.

You can:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage preferences via your browser settings

Categories:

  • Strictly necessary cookies

  • Analytics cookies

  • Marketing cookies

11. Embedded Services and Third Parties

The website may use:

  • Google Analytics

  • Google Ads / Meta Pixel

  • YouTube embeds (in privacy-enhanced mode)

  • Other external services

These providers may collect data according to their own privacy policies.

12. Data Security

We apply appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access

  • Loss

  • Misuse

13. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be published on this page.

14. Contact

If you have any questions regarding this policy:
Email: sales@woom.design

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